Welcome to our shop! We are three former school teachers bringing you fun, affordable fashion for all sizes!

Return Policy - online

Returns and Exchanges 

We hope you LOVE your purchase from us! If you need to exchange an item, please do so within 14 days of purchase. Please note we can do an exchange or offer you store credit. We do not offer refunds. If you ever have any questions about the fit or size of something before purchasing, be sure the check out our fit videos on our app! Of course if you have any questions, you can contact us at 361-784-2819 or email us at shop@riverrubyboutique.com 

Comment Sold purchases are available for Comment Sold credit or exchange. In Store purchases can be exchanged in store and store credit can also be issued there. If you would like to bring an item to us our physical location address is 105 Gallaher St. Three Rivers, TX! 

To be eligible for a return, the item must be unwashed, unworn with ALL tags still attached. 
To complete your return, we require a receipt or proof of purchase. Please email us at shop@riverrubyboutique.com and after receiving the okay, please send your item to PO BOX 1430 Three Rivers, TX 78071.

Non-returnable items:
Gift cards, Jewelry, Sale items and accessories  
 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will exchange your item if we have it in stock or issue you a store credit. 

Sale items
Only regular priced items may be returned, unfortunately sale items cannot be.

Shipping
To return your product, you should mail your product to: P.O. Box 1430 Three Rivers Texas US 78071

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

 

Thank you for shopping small! If you have an questions or want to ask about our policy, call us at 361-784-2819 during business hours or email anytime at shop@riverrubyboutique.com